Privacy Policy
Effective Date: August 14, 2026
Website: https://www.mahasarav.com
App Name: Mahasarav
1. Government Non-Affiliation Disclaimer (IMPORTANT)
Mahasarav is an independent, private educational application and platform developed to help students prepare for competitive exams. We are NOT a government entity. We are NOT affiliated with, endorsed by, authorized by, or connected to the Government of Maharashtra, the Government of India, or any government organization or agency.
Any reference to government exams (such as MPSC, Maharashtra Police Bharti, Zilla Parishad, Talathi Bharti, etc.) is strictly for descriptive purposes to inform users about the syllabus and exam patterns our mock tests cover. Our information is sourced from publicly available government notifications and press releases.
2. Introduction
Welcome to Mahasarav. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.mahasarav.com) and use the Mahasarav mobile application. Please read this privacy policy carefully.
3. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for the app.
- Derivative/Usage Data: Information our servers automatically collect when you access the app, such as your IP address, browser type, device type, operating system, access times, and the pages/tests you view.
- Performance Data: Data related to your use of our mock tests, including scores, time taken per section, and ranking on the state leaderboard.
- Financial Data: We process payments securely via third-party UPI and payment gateways (such as GPay, PhonePe, Paytm). We do not store your raw credit card numbers or banking details on our servers.
4. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account.
- Provide mock tests, daily quizzes, and detailed performance analysis.
- Process secure transactions and send you related information, including purchase confirmations.
- Calculate state rankings and display leaderboards.
- Resolve disputes, troubleshoot problems, and respond to customer service requests.
- Notify you of updates to the app, new test series, and exam notifications.
5. Disclosure of Your Information
We will not sell, trade, or rent your personal identification information to others. We may share information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, server hosting, data analysis).
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. User Rights and Account/Data Deletion
You have the right to request access to the personal data we hold about you, or ask that your personal data be corrected, updated, or deleted.
How to delete your account and data: If you wish to delete your Mahasarav account and all associated data (including test history and profile information), you can do so by contacting our support team.
- Email: Send an email to [email protected] with the subject line “Account Deletion Request” from your registered email address.
- We will process your data deletion request within 7-14 business days.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
9. Contact Us
If you have questions or comments about this Privacy Policy, our data practices, or our government non-affiliation status, please contact us at:
Mahasarav Support
Website: https://www.mahasarav.com
Email: [email protected] / [email protected]